Privacy Policy - TaksoAi

TaksoAi Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy applies when visiting our website, accessing or using our Services as described below. We offer our users choices about the data we collect, use and share as described in this Privacy Policy and our Cookie Policy.

Definitions

“Account” refers to a unique account created for you to access our Services. “Content” refers to drawings uploaded to our website or Services by you, generated data created by our Services, processed drawings by our Services, user corrected data provided by you. “Cookies” are small files that are placed on the device used by you to access our Services. “Device” means any device that can access our Services (e.g., computer, mobile phone, tablet, etc.). “Fieri”, “we,” “us,” and “our” refer to Fieri Analytics Inc., a company governed by the Canada
Business Corporations Act, operates the website https://www.taksoai.com and provides Services in association with the use thereof. “Personal information” refers to any personal identifying information that relates to an individual. “Services” refers to the website, communications and services provided in association with use
of the website. Our Services include free Services and paid Services which provide access to certain features of our Services. Our paid Services include a subscription for which you are required to pay subscription fees in accordance with a Subscription Agreement. “Service provider” is an individual or organization (e.g., company) who processes data on behalf of Fieri. Third party service providers may be engaged by us to facilitate our Services, to provide our Services on our behalf, to perform services related to our Services or to assist us in
analyzing how our Services are used. “Third party” refers to an individual or organization that is not owned or operated by Fieri. “Website” refers to https://www.taksoai.com.

Data Controllers and Contracting Parties

Fieri Analytics Inc. is the controller of (or business responsible for) your personal information provided to us in connection with our Services. As a visitor to our website or registered user of our Services, the collection, use and sharing of your personal information is subject to this Privacy Policy and other documents referenced in this Privacy Policy.

Data Collection

You need to provide personal information about yourself to create an account with us. Each account has an associated account profile which stores personal information. Personal information includes minimum personal information required by us to identify you and communicate with you. The minimum personal information includes your name, email address, telephone number, address and a password. If you have purchased a paid Service, you also need to provide payment information (e.g., credit card information) and billing information. Personal information may include other data such as a profile picture or avatar, employer name, job title, and qualifications.

If you access or use our Services on behalf of an organization such as a company or other entity, we may also receive identifying information about such organization and its affiliates and information about your relationship with such organization and its affiliates (e.g., employment status, job title, work email address, work telephone number, etc.).

As part of using and accessing our Services, you may upload drawings to our website or Services (“original drawings”) that we process with proprietary technology that uses artificial intelligence (AI) to generate data about original drawings uploaded to our website or Services (“generated data”) and a processed drawing enhanced with the generated data and optionally user corrected data. Generated data may include construction elements identified in an original drawing using proprietary machine learning algorithms and/or a quantity takeoff based on such construction elements. The construction elements may be heating, ventilation, and air conditioning (HVAC) elements, plumbing elements, equipment, or electrical elements. The quantity takeoff may comprise the following information or counts: length of duct, broken out by size (diameter and height/width), and system type; length of pipe, broken out by diameter and system type; quantity of pipe fittings by type, size (diameter and height/width), and system type; quantity of duct fittings by type, size (diameter and height/width), and system type; type and quantity (e.g., length) of wiring; type and quantity of electrical fittings, components and/or
appliances. You may also generate user corrected data which represent corrections to generated data via interactions with our Services. User corrected data comprises additions, removals, deletions, changes, modifications, edits or other updates to generated data. Drawings may be stored by us as part of our Services in association with a “Project” or “Job”.

We log your visits to our website, and the access and use of our Services. We collect usage data when you use our Services including when you upload a drawing (e.g., information about the drawing (such as a name of as associated Project or Job), the drawing itself, and any other registered users who may be permitted to access or use the drawing,), when you enter data in connection with your access and use of our Services, click, touch, tap or otherwise interact with content provided in our website or in connection with your access and use of our Services
(including a drawing, Project or Job created or provided by), analyze a drawing, obtain a cost estimate for a drawing, or update your profile or settings. We use logins, cookies, device information and internet protocol (IP) addresses to identify you and log your visits to our website, and the access and use of our Services.

Usage data includes any data that you upload, modify, delete, improve, change, or update in connection with your access and use of our Services. Usage data includes the drawing, Project or Job accessed or used, the pages of website or our Service that you visit, the time and date of your visit, access or use, the time spent on during each visit, access or use, and device identifiers and other diagnostic data.

We use your personal information and usage data to provide and improve our Services. By visiting our website, accessing or using the Service, you agree to the collection, use and sharing of information in accordance with this Privacy Policy.

Cookies and Similar Technologies

We collect data through cookies and similar technologies. As described in our Cookie Policy, we use cookies and similar technologies (e.g., pixels and tags) to collect device data to recognize you and your device(s) on which you have visited our website, access or used our Services to provide our Services. The device data includes device identifiers (IDs), device type, device features, operating system, operating system version, browser, browser version, addons, plugins and similar technology. We may allow some third parties to use cookies as described in
our Cookie Policy.

If you visit our website, access or use our Services from another website (e.g., via a link on another website or search engine result), we receive the uniform resource locator (URL) of both the other website you came from and the time of your visit. If you leave our website or our Services for another website, we may receive the URL of the other website you visit and the time of your visit of the other website.

We also obtain information about your location and network (e.g., IP address, proxy server, cookie IDs, internet service provider (ISP), and if you access our Services from a cellular network, your mobile carrier and data about your location based on your phone settings).

How Your Data is Used

We use your data to provide and support our Services. We may use your data to improve, develop, and provide our Services, develop and train artificial intelligence (AI) models used by our Services to train, test, or otherwise improve our AI and machine learning algorithms for the purposes of operating, providing and improving our Services, performing diagnostics of our Services, developing new features for our Services, and performing marketing or promotional activities for our Services.

How your personal information is used will depend on which features of our Services you use and the choices you make in your settings (e.g., communication preferences).

Paid Services

We may offer paid Services which provide access to certain features of our Services may may include a subscription for which you are required to pay subscription fees in accordance with a Subscription Agreement. As a purchaser or user of paid Services, you will be required to provide payment information and billing information which we will use to bill you automatically at the start of each subscription period – which may be a monthly or annual period.

Communications

We may contact you through email, text messages, notices posted on our website or other ways through our Services. We may send you messages about how to use our Services, promotions for paid Services, or messages about third party service providers. We may also send you service messages about the availability of our Services (e.g., service outages), renewal reminders, security notices, update notices regarding the availability of features of our Services, 4 legal notices including notices relating to changes to this Privacy Policy, our Cookie Policy or
User Agreement, or other service-related issues. You may change your communication preferences at any time, except that you cannot opt out of receiving service messages from us

Customer Support

We may use data to address issues that you or other users may have with our Services and to solve problems (e.g., errors) with our Services. We use data, which may include your communications, to investigate, respond to and resolve complaints regarding our Services and sources and for resolving errors generated in connection with accessing or using our Services.

Security and Investigations

We may use data for security, fraud prevention and investigations.

Service Providers

We may share your data with third parties that help us perform our Services or who provide features of our Services, either in whole or in part. Third party service providers may be used to perform designated tasks such as cost estimation, maintenance, analysis, audit, payments, fraud detection, customer support, marketing and system development.

The data shared is limited to that which is reasonably necessary to perform designated tasks on our behalf and are obligated not to disclose or use your data for any other purposes. If you have purchased a paid Service from us, we may use a payment service provider (e.g., payment card network and payment processor) such as StripeTM to receive, store, and encrypt your payment information. The payment service provider may separately collect information about you (e.g., for fraud prevention or to comply with legal obligations).

Legal Disclosures

We may need to share your data when required by law, or to help protect the rights or safety of you, us or others. We may need to share your data if we have a good faith belief that disclosure is reasonably necessary to: (1) comply with legal obligations; (2) investigate, prevent or take action regarding suspected or actual wrongdoing or to assist government enforcement agencies in response to a legally valid request; (3) enforce our User Agreement; (4) investigate and defend ourselves against any third party claims, allegations or other legal liability; (5) protect the security or integrity of our Services; or (6) exercise or protect the rights or safety of you, us or
others.

Business Purposes

We may share your data if our business is sold to others, but it must continue to be used in accordance with this Privacy Policy. We may also share your personal information as part of a sale, merger or change in control of our business, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your data in the manner set out in this Privacy Policy.

Rights to Access and Control Your Personal information

You can access, delete or change your personal information stored at any time, except as noted below. While your account remains open, it must at all times include the minimum personal information so that we can identify you and communicate with you in connection with the provision of our Services. If you have purchased a paid Service, your account must also include payment information and billing information at all times while your account remains open.

You can ask us to erase or delete some or all of your personal information if you close your account, except as noted below.

You can ask us for a copy of your personal information and will provide a copy of it.

Data Retention

We retain your personal information and Content so long as your account is open and may retain some of your personal information and/or Content even after you close your account as described below.

We may retain your personal information even after you have closed your account if reasonably necessary to comply with legal obligations, meet regulatory requirements, tax or other record keeping purposes, process transactions, collect subscription fees, facilitate user requests, facilitate business purposes as noted above, prevent fraud, resolve disputes, troubleshoot problems, maintain security, assist with investigations, comply with your request not to receive further communications from us, enforce our User Agreement, and take other actions as permitted or required by law. We may retain your personal information for as long as it is necessary. In making a determination as to what personal information to retain and for how long such personal information should be retained, we consider the amount, nature, and sensitivity of the personal information, the purposes for which the personal information is required, whether we can achieve those purposes through other means and applicable legal obligations

We retain your Content even after you have closed your account to train, test, or otherwise improve our AI and machine learning algorithms for the purposes of operating, providing and improving our Services, performing diagnostics of our Services, developing new features for our Services, and performing marketing or promotional activities for our Services.

All personal information and Content that we retain will be handled in accordance with this Privacy Policy.

Security of Your Data

The website, access to and use of our Service is on an “as is” and “as available” basis. The security of your data is important to us but no method of transmission over the Internet or method of electronic storage is completely secure. We have security measures in place to protect your data, and we regularly monitor for and try to identify potential security breaches, vulnerabilities and attacks, and prevent such security breaches, vulnerabilities and attacks. However, we cannot warranty the security of any of your data and cannot guarantee that your data will not be accessed, disclosed, modified, or deleted by breach of any of our security measures.

Cross-Border Data Transfers

We may store, use or share your data outside your country. We process data in Canada and may share your data with third party service providers in Canada, United States and possibly other countries. Countries where we process data may have laws which are different from, and potentially not as protective as, the laws of your own country.

Links to Other Websites

The website and our Service may contain third party links to the websites or services of third parties that are not operated by us. If follow a third party link, you will be directed to that a website of a respective third party. You should review the terms and conditions, privacy policy and cookie policy of any third party website you visit. We have no control over third party websites or services, and assume no responsibility for the content, services, operations, privacy policy, cookie policy, or other policies or practices of any third party websites or services.

Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time. If required by applicable law or we make material changes to this Privacy Policy, we will provide you notice through our website, our Services, or by other means such as email, to provide you with an opportunity to review the changes before they become effective. The changes cannot be retroactive. If you object to any of the changes, you may cancel any subscription for paid Services, close your account, and discontinue visiting our website, or accessing or using our Services. If you have a subscription for paid Services, you may have continuing payment obligations in accordance with the terms and conditions of your Subscription Agreement that continue after your account has been closed if you cancel your subscription before the renewal date.

By continuing to visit our website, or access or use our Services after we publish or send a notice about changes to this Privacy Policy means that you are consenting to the updated terms and conditions as of their effective date.

Contact Us

For any questions about our website or Services, our Cookie Policy or User Agreement, please contact us via email at no-reply@taksoai.com.

If you have any questions, complaints or comments about this Privacy Policy or the manner in which we or third party service providers handle your personal information, or to request access to our collection of your personal information, please contact us at:

Privacy Officer
Fieri Analytics Inc.
209 Carleton Avenue
Ottawa ON K1Y 0J5
CANADA